Odoo Community
Odoo Enterprise
Viindoo Cloud
The warranty lives on the serial number
Customer and supplier warranty start and expiration dates on every lot or serial, policies copied to the lot when it moves, and claims that start from the serial.
Warranty Stock (technical name to_warranty_stock) is an Odoo 17.0 app for Odoo Community and Odoo Enterprise and Viindoo Cloud, built for after-sales, warehouse, purchasing, customer.
At a Glance
The facts of Warranty Stock, version 0.1.1, in one place. Published by Viindoo.
Technical name
to_warranty_stock
Odoo version
17.0 (Odoo Community, Odoo Enterprise, Viindoo Cloud)
Category
Warranty Management
Depends on
to_warranty_management, stock
Adds
4 extended models, 1 menu
Best for
After-sales; Warehouse; Purchasing; Customer
Not for
Dates on serials moved before install are empty.
Key features
Customer and supplier warranty start and expiration on the lot, Expiration computed from the product warranty period, Product policies copied onto the lot at stock move validation, Warranty history button on the lot, Lot/serial on the claim sets the product and the dates, Claims on a serial need an expiration date to be confirmed
How It Works
Track by serial; the warranty dates fill on movement.
1
The serial
Spindle SPN-2603: customer and supplier start and expiration, policies below.
2
The claim
Pick the serial; product and dates follow.
3
The history
Every claim raised on it.
What You Get
Customer and supplier warranty start and expiration on the lot
Expiration computed from the product warranty period
Product policies copied onto the lot at stock move validation
Warranty history button on the lot
Lot/serial on the claim sets the product and the dates
Claims on a serial need an expiration date to be confirmed
More Screens
Everything below was taken on a database seeded with real business data, on this series - not a mock-up and not a screenshot from an older version.
What This App Does Not Do
Read this before you buy. Everything below is something the app deliberately leaves to another app or to you.
Dates on serials moved before install are empty.
Set the start dates by hand on old serials.
Period comes from the product.
Override the period on the lot when a unit differs.
Orders on the lot need the sale and purchase stock bridges.
They add the order lists.
Nothing to configure.
Install it and the behaviour is there.
Works Well With
Apps from the same stack, built to fit this one:
Who Should Use Warranty Stock?
After-sales
Answers "is it still under warranty" from the serial.
Warehouse
Ships serials; the dates follow.
Purchasing
Knows the supplier warranty on each unit.
Customer
Is told exactly when cover ends.
Frequently Asked Questions
What does Warranty Stock do?
Customer and supplier warranty start and expiration dates on every lot or serial, policies copied to the lot when it moves, and claims that start from the serial.
What does Warranty Stock not do?
Dates on serials moved before install are empty. Set the start dates by hand on old serials. Period comes from the product. Override the period on the lot when a unit differs. Orders on the lot need the sale and purchase stock bridges. They add the order lists. Nothing to configure. Install it and the behaviour is there.
Who is Warranty Stock for?
After-sales: Answers "is it still under warranty" from the serial. Warehouse: Ships serials; the dates follow. Purchasing: Knows the supplier warranty on each unit. Customer: Is told exactly when cover ends.
Which Odoo version and editions does it support?
Odoo 17.0 - Odoo Community, Odoo Enterprise, Viindoo Cloud. Upgrades to a newer Odoo series are a separate purchase for that series.
What does it depend on?
It installs on top of: to_warranty_management, stock. Odoo installs them with it.
How do I set it up?
Track by serial; the warranty dates fill on movement.
What works well with it?
Warranty Sale Stock (to_warranty_sale_stock): Sold serials know their order. Warranty Purchase Stock (to_warranty_purchase_stock): Received serials know their order. Repair from claim (viin_repair_request_from_warranty): Repair the serial.
Can I try it before buying?
Yes - the Live Preview button at the top of this page opens the module's own screen on a working database.
How do I get support?
Write to apps.support@viindoo.com with your Odoo version and the technical name to_warranty_stock; pre-sales questions go to sales@viindoo.com.
Need help with Warranty Stock?
For questions, implementation support or a custom feature, contact Viindoo.
Upgrades to a newer Odoo series are a separate purchase for that series.
All Viindoo apps: apps.odoo.com/apps/modules/browse?author=Viindoo
About Viindoo. Viindoo builds and maintains more than 1,000 apps on the Odoo App Store for the Community and Enterprise editions and runs them on Viindoo Cloud. A purchase of Warranty Stock covers the 17.0 series: bug fixes on the module reach you through the store, questions go to apps.support@viindoo.com with the technical name to_warranty_stock, and moving to a newer Odoo series is a separate purchase for that series. Source code is delivered with the module and stays yours to read and adapt.
Technical Requirement
Editions: Odoo Community, Odoo Enterprise, Viindoo Cloud
Changes log
0.1.1 - Latest on the 17.0 line
- Aligned with the 17.0 models and views.
Installation
- Navigate to Apps.
- Search with keyword to_warranty_stock.
- Press Install.
Instructions
Instruction video: Warranty Stock
Create warranty request from a lot/serial number
On a lot/serial number, press Create Warranty Request to be redirected to the create a warranty claim form.
The lot/serial number warranty information is updated automatically to the warranty claim.
Tips: Similar to the warranty request creation from the lot/serial number form, navigate to the Warranty app > Warranty Claim > Create to create a new one. Once a lot/serial number is selected, the previously configured warranty information will be displayed accordingly.
Warranty history on lots/serial numbers
Once the warranty claim is created, the historical warranty information of the product tracked with this lot/serial number will be displayed at the top right corner of the screen.
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