Equipment Warranty Partner
| Lines of Code | 450 |
| Technical name | viin_equipment_warranty_partner_infor |
| License | OPL-1 |
| Website | https://viindoo.com/apps/modules/17.0/viin_equipment_warranty_partner_infor |
| Read description for | v 12.0 v 13.0 v 14.0 v 15.0 v 16.0 v 18.0 |
| Required Apps | Discuss (mail) Inventory (stock) Employees (hr) Maintenance (maintenance) |
| Included Dependencies | Stock Equipment Warranty Stock Partner Info on Lot/Serial Warranty Management Product Milestone |
Vendor, customer and warranty end on the equipment card
Equipment created from a serial shows the serial's supplier, customer and customer warranty expiration; maintenance requests show the customer.
Equipment Warranty Partner (technical name viin_equipment_warranty_partner_infor) is an Odoo 17.0 app for Odoo Community and Odoo Enterprise and Viindoo Cloud, built for technician, service desk, after-sales, customer.
At a Glance
The facts of Equipment Warranty Partner, version 0.1, in one place. Published by Viindoo.
How It Works
Install; the fields appear on equipment created from serials.
The equipment
A standing desk frame from Wood Corner, for Azure Interior, warranty to 2028.
The serial
Where the three facts live.
The requests
With the customer on each.
What You Get
Vendor on the equipment, from the serial supplier
Customer on the equipment, from the serial customer
Warranty expiration on the equipment, from the customer warranty on the serial
Customer on maintenance requests, searchable
All related fields - no double entry
Installed automatically when both parents are present
More Screens
Everything below was taken on a database seeded with real business data, on this series - not a mock-up and not a screenshot from an older version.
Maintenance requests
What This App Does Not Do
Read this before you buy. Everything below is something the app deliberately leaves to another app or to you.
The fields are related to the lot.
Edit on the serial.
Supplier warranty stays on the serial.
Install it and the behaviour is there.
Works Well With
Apps from the same stack, built to fit this one:
Who Should Use Equipment Warranty Partner?
Technician
Knows whether the job is under warranty.
Service desk
Filters requests by customer.
After-sales
Sees the vendor to claim against.
Customer
Is told the warranty date without a search.
Frequently Asked Questions
What does Equipment Warranty Partner do?
Equipment created from a serial shows the serial's supplier, customer and customer warranty expiration; maintenance requests show the customer.
What does Equipment Warranty Partner not do?
Equipment without a serial shows nothing. The fields are related to the lot. Read-only on the equipment. Edit on the serial. Customer warranty only. Supplier warranty stays on the serial. Nothing to configure. Install it and the behaviour is there.
Who is Equipment Warranty Partner for?
Technician: Knows whether the job is under warranty. Service desk: Filters requests by customer. After-sales: Sees the vendor to claim against. Customer: Is told the warranty date without a search.
Which Odoo version and editions does it support?
Odoo 17.0 - Odoo Community, Odoo Enterprise, Viindoo Cloud. Upgrades to a newer Odoo series are a separate purchase for that series.
What does it depend on?
It installs on top of: to_warranty_stock, to_stock_equipment, viin_stock_lot_partner_infor. Odoo installs them with it.
How do I set it up?
Install; the fields appear on equipment created from serials.
What works well with it?
Warranty Stock (to_warranty_stock): Dates on the serial. Equipment from stock (to_stock_equipment): Equipment from serials. Lot partner information (viin_stock_lot_partner_infor): Supplier and customer on the lot.
Can I try it before buying?
Yes - the Live Preview button at the top of this page opens the module's own screen on a working database.
How do I get support?
Write to apps.support@viindoo.com with your Odoo version and the technical name viin_equipment_warranty_partner_infor; pre-sales questions go to sales@viindoo.com.
See Equipment Warranty Partner in Action
Live demo: v17demo-int.viindoo.com/web#action=maintenance.hr_equipment_action
Need help with Equipment Warranty Partner?
For questions, implementation support or a custom feature, contact Viindoo.
Pre-Sales & Partnership
sales@viindoo.comUpgrades to a newer Odoo series are a separate purchase for that series.
All Viindoo apps: apps.odoo.com/apps/modules/browse?author=Viindoo
Technical Requirement
Changes log
0.1 - Latest on the 17.0 line
- Aligned with the 17.0 models and views.
Installation
- Navigate to Apps.
- Search with keyword viin_equipment_warranty_partner_infor.
- Press Install.
To use this feature, you need to install the following modules: Sales module, Purchase, Warranty and Inventory.
Instruction
Instruction video: Equipment Warranty Partner
Situation
Company A buys a batch of serialized products from a vendor, then sells it to the customer. During the sale process, the product needs to be warranted in a defined period. Therefore, some important information such as vendor, customer, and the expired date of a warranty need to show on the equipment. You need to follow these steps:
Usage
Step 1: Create a new product, Auto-create equipment when receiving products and update the warranty policy for the created product.
Step 2: Create Sales Order and deliver products.
Step 3: Check the information about the sold equipment on Viindoo Warranty app.
Step 4: Update the sales warranty expiration date on Viindoo Maintainance app by navigating to Maintenance > Equipments, and select the sold equipment.
Step 5: Create a maintenance request. On the maintenance requests, you can see the customer if you select the right equipment.
This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one).
It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software.
The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.