Odoo Community
Odoo Enterprise
Viindoo Cloud
Email templates that come out in the customer's language
The multilingual rendering fix: a template sent to a French customer arrives in French, including the parts Odoo renders from the sender's language.
Mail Template Multilingual Fix (technical name to_mail_template_multilang_fix) is an Odoo 17.0 app for Odoo Community and Odoo Enterprise and Viindoo Cloud, built for customer, salesperson, marketing, administrator.
At a Glance
The facts of Mail Template Multilingual Fix, version 0.1, in one place. Published by Viindoo.
Technical name
to_mail_template_multilang_fix
Odoo version
17.0 (Odoo Community, Odoo Enterprise, Viindoo Cloud)
Adds
no new menus or models - it extends existing screens, or ships data and rules
Best for
Customer; Salesperson; Marketing; Administrator
Not for
It does not translate for you.
Key features
Template rendering follows the recipient's language throughout, Subject, body and rendered field values kept in one language, Applies to the templates you already have, No configuration and no template changes, Works wherever mail templates are sent from, Odoo's own translation mechanism, used correctly
How It Works
Install it; the templates are the same.
1
The templates you already have
Nothing to rewrite - the fix is in how they are rendered.
2
One template
Subject, body and language settings, unchanged.
What You Get
Template rendering follows the recipient's language throughout
Subject, body and rendered field values kept in one language
Applies to the templates you already have
No configuration and no template changes
Works wherever mail templates are sent from
Odoo's own translation mechanism, used correctly
More Screens
Everything below was taken on a database seeded with real business data, on this series - not a mock-up and not a screenshot from an older version.
What This App Does Not Do
Read this before you buy. Everything below is something the app deliberately leaves to another app or to you.
It does not translate for you.
A template with no translation still sends in the source language.
It does not change template content.
Only the rendering path is corrected.
Dynamic values follow the same language.
Which is the point - and can surprise anybody who relied on the bug.
Odoo may fix this upstream.
Until then, this is the fix for 17.0.
Works Well With
Apps from the same stack, built to fit this one:
Who Should Use Mail Template Multilingual Fix?
Customer
Receives one email in one language.
Salesperson
Stops apologising for a half-translated message.
Marketing
Trusts the templates they translated.
Administrator
Fixes it once instead of per template.
Frequently Asked Questions
What does Mail Template Multilingual Fix do?
The multilingual rendering fix: a template sent to a French customer arrives in French, including the parts Odoo renders from the sender's language.
What does Mail Template Multilingual Fix not do?
It does not translate for you. A template with no translation still sends in the source language. It does not change template content. Only the rendering path is corrected. Dynamic values follow the same language. Which is the point - and can surprise anybody who relied on the bug. Odoo may fix this upstream. Until then, this is the fix for 17.0.
Who is Mail Template Multilingual Fix for?
Customer: Receives one email in one language. Salesperson: Stops apologising for a half-translated message. Marketing: Trusts the templates they translated. Administrator: Fixes it once instead of per template.
Which Odoo version and editions does it support?
Odoo 17.0 - Odoo Community, Odoo Enterprise, Viindoo Cloud. Upgrades to a newer Odoo series are a separate purchase for that series.
What does it depend on?
It installs on top of: mail. Odoo installs them with it.
How do I set it up?
Install it; the templates are the same.
What works well with it?
Multilingual Contacts (to_partner_multilang): Making sure the customer's language is known. Better Tracking Values (viin_mail_tracking): The other multilingual rough edge. Notification Control (to_mail_notif_and_email): Who receives what, and how.
Can I try it before buying?
Yes - the Live Preview button at the top of this page opens the module's own screen on a working database.
How do I get support?
Write to apps.support@viindoo.com with your Odoo version and the technical name to_mail_template_multilang_fix; pre-sales questions go to sales@viindoo.com.
Need help with Mail Template Multilingual Fix?
For questions, implementation support or a custom feature, contact Viindoo.
Upgrades to a newer Odoo series are a separate purchase for that series.
All Viindoo apps: apps.odoo.com/apps/modules/browse?author=Viindoo
About Viindoo. Viindoo builds and maintains more than 1,000 apps on the Odoo App Store for the Community and Enterprise editions and runs them on Viindoo Cloud. A purchase of Mail Template Multilingual Fix covers the 17.0 series: bug fixes on the module reach you through the store, questions go to apps.support@viindoo.com with the technical name to_mail_template_multilang_fix, and moving to a newer Odoo series is a separate purchase for that series. Source code is delivered with the module and stays yours to read and adapt.
Technical Requirement
Editions: Odoo Community, Odoo Enterprise, Viindoo Cloud
Changes log
0.1 - Latest on the 17.0 line
- Rendering keeps one language across subject, body and dynamic values.
Installation
- Navigate to Apps.
- Search with keyword to_mail_template_multilang_fix.
- Press Install.
Instruction
Instruction video: Mail Template Multilingual Fix
In this instruction, we will walk you through how this module works when emailing an invoice to a customer.
Navigate to Accounting > Customers > Payments, and select a payment to send to the customer. On the payment view, press Action > Send receipt by email.
Now, the system will show a preview of the email. Press Send.
1. Before installing the module
The customer will receive an email with the title Your Payments.
2. After installing the module
The customer will receive an email with the title Payments.
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