Odoo Community
Odoo Enterprise
Viindoo Cloud
Zalo Official Account conversations inside Discuss, followers linked to contacts
Connect a Zalo OA with its app id and secret through OAuth (PKCE), keep the token refreshed, receive webhook events into a processing queue, and chat with followers in Discuss channels of type "zalo"; each follower becomes a partner link (Zalo user id, display name, follow state, phone) attached to a contact, and every API call is logged.
Integration with Zalo OA (technical name viin_zalo) is an Odoo 17.0 app for Odoo Community and Odoo Enterprise and Viindoo Cloud, built for sales in vietnam, administrator.
At a Glance
The facts of Integration with Zalo OA, version 1.0.5, in one place. Published by Viindoo.
Odoo version
17.0 (Odoo Community, Odoo Enterprise, Viindoo Cloud)
Depends on
base_automation, viin_api_request_logger
Adds
3 new models, 7 extended models, 4 menus, 2 scheduled actions, 16 settings, 1 access group
Best for
Sales in Vietnam; Administrator
Not for
Needs a Zalo OA app with the OA API enabled and a public webhook URL.
Key features
OAuth connection with PKCE, Automatic token refresh, Webhook event queue, Zalo channels in Discuss, Followers as partner links, Follow state on contacts, Every API call logged
How It Works
Create the account with the app id and secret, open the permission URL, accept; point the Zalo webhook at the URL shown.
1
The OA
Profile synced from Zalo, tokens, URLs.
2
Accounts
State and counters.
3
Conversation
A Zalo channel in Discuss.
4
Partner links
Zalo id, contact, follow state.
5
A link
Phone, last interaction, linked record.
6
Events
Follow, text, outbound with delivery state.
7
An event
Raw event with its ids.
8
Contact
Zalo Events and Zalo Links buttons.
9
Settings
Add-on switches.
What You Get
OAuth connection with PKCE
Followers as partner links
What This App Does Not Do
Read this before you buy. Everything below is something the app deliberately leaves to another app or to you.
Needs a Zalo OA app with the OA API enabled and a public webhook URL.
The lab OA is filled by hand; no token was issued.
Template (ZNS / ZBS) messages are not here.
Zalo OA Templates adds them.
Zalo Personal accounts are not supported.
OA only.
Works Well With
Apps from the same stack, built to fit this one:
Zalo OA Templates
Approved templates, send wizard, ratings.
viin_zalo_zbs
Zalo - Sell from Chat
Quotations from the conversation.
viin_zalo_sale
Who Should Use Integration with Zalo OA?
Sales in Vietnam
Saigon Trading asks about racking on Zalo; the reply goes from Discuss.
Administrator
One OA, 1,840 followers, tokens renewed by cron.
Frequently Asked Questions
What does Integration with Zalo OA do?
Connect a Zalo OA with its app id and secret through OAuth (PKCE), keep the token refreshed, receive webhook events into a processing queue, and chat with followers in Discuss channels of type "zalo"; each follower becomes a partner link (Zalo user id, display name, follow state, phone) attached to a contact, and every API call is logged.
What does Integration with Zalo OA not do?
Needs a Zalo OA app with the OA API enabled and a public webhook URL. The lab OA is filled by hand; no token was issued. Template (ZNS / ZBS) messages are not here. Zalo OA Templates adds them. Zalo Personal accounts are not supported. OA only.
Who is Integration with Zalo OA for?
Sales in Vietnam: Saigon Trading asks about racking on Zalo; the reply goes from Discuss. Administrator: One OA, 1,840 followers, tokens renewed by cron.
Which Odoo version and editions does it support?
Odoo 17.0 - Odoo Community, Odoo Enterprise, Viindoo Cloud. Upgrades to a newer Odoo series are a separate purchase for that series.
What does it depend on?
It installs on top of: base_automation, viin_api_request_logger. Odoo installs them with it.
How do I set it up?
Create the account with the app id and secret, open the permission URL, accept; point the Zalo webhook at the URL shown.
What works well with it?
Zalo OA Templates (viin_zalo_zbs): Approved templates, send wizard, ratings. Zalo Chatter Bridge (viin_zalo_chatter_sync): Mirror the chat onto a record. Zalo - Sell from Chat (viin_zalo_sale): Quotations from the conversation. Zalo livechat button (viin_zalo_website_livechat): A "Chat via Zalo" bubble on the website.
Can I try it before buying?
Yes - the Live Preview button at the top of this page opens the module's own screen on a working database.
How do I get support?
Write to apps.support@viindoo.com with your Odoo version and the technical name viin_zalo; pre-sales questions go to sales@viindoo.com.
Need help with Integration with Zalo OA?
For questions, implementation support or a custom feature, contact Viindoo.
Upgrades to a newer Odoo series are a separate purchase for that series.
All Viindoo apps: apps.odoo.com/apps/modules/browse?author=Viindoo
About Viindoo. Viindoo builds and maintains more than 1,000 apps on the Odoo App Store for the Community and Enterprise editions and runs them on Viindoo Cloud. A purchase of Integration with Zalo OA covers the 17.0 series: bug fixes on the module reach you through the store, questions go to apps.support@viindoo.com with the technical name viin_zalo, and moving to a newer Odoo series is a separate purchase for that series. Source code is delivered with the module and stays yours to read and adapt.
Technical Requirement
Editions: Odoo Community, Odoo Enterprise, Viindoo Cloud
Changes log
1.0.5 - Latest on the 17.0 line
- Aligned with the 17.0 models and views.
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